Streets & Traffic Services

How to Report

Potholes in Addison: 972-450-2871

Malfunctioning traffic signals:

• In Addison: 972-450-2871
• In Dallas: 214-670-5111

Street light outage or no electricity:

• Oncor's Customer Service Line: 1-888-313-4747
• Oncor's E-mail: contactcenter@oncor.com
• Visit Oncor's website: www.oncorstreetlight.com
• Additional Resources:
  • Street Light Outage Reporting Q&A(PDF, 91KB)
  • How to report an outage using OncorStreetLight.com

Request additional street lighting:

• Petition and Request for Additional Street Lighting(PDF, 60KB)

Traffic Volume

Traffic volumes have been collected along major streets throughout the Town of Addison. To view or copy out this data, visit the Traffic Counts Dashboard. The dashboard includes 24-hour bi-directional traffic counts along streets and peak period turning movement counts at intersections. Within the dashboard, users can view traffic volume changes throughout the day at one or more count locations, examine historical trends in data from past years, identify directional splits in traffic patterns, and copy out data for use in traffic analysis.

Railroad Crossing Tracks

• Belt Line Road and Inwood Road
  • Union Pacific/DART Information Line: 214-749-3333
  • Concern Line: 1-888-877-7267
  • Emergency Line: 1-800-848-8715
• Midway Road under Arapaho bridge
  • Addison Police Department Non-emergency Line: 469-289-3270
  • Addison Police Department Emergency Line: 911

Dallas & Metro Area Notices

The Dallas North Tollway is managed by NTTA. Visit their website for information on closures, construction, and road updates.