Addison offices, including the Athletic Club, will be closed on January 19. If you need assistance when offices are closed, please call the non-emergency dispatch number at 469-289-3270 or *247 from a mobile device.Trash collection will not be impacted.
The Town continues to experience issues with some utility payments mailed through the United States Postal Service (USPS). In November and January, staff identified mailed payments that were not received and contacted USPS for support. The Town is also working with its billing vendor to improve mail processing. Residents with account questions may contact Utility Billing at 972-450-7081 for assist
Leading Addison's diverse department in the right direction, the City Manager's team provides administrative oversight for all Addison functions and staff.
From water resources to public safety, traffic flow to economic development, computer infrastructure to special events, the City Manager's Office serves to administer the annual budget, compliance, and oversight for daily operations.
We're here to provide the important information you need. Let us know how we can serve you!
Town Hall 15600 Addison Road Addison, TX 75001
Mailing Address P.O. Box 9010 Addison, TX 75001
Phone 972-450-7000
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David Gaines City Manager 972-450-7037 dgaines@addisontx.gov
Ashley Shroyer Deputy City Manager 972-450-7010 ashroyer@addisontx.gov
Passion Hayes Deputy City Manager 972-450-2819 phayes@addisontx.gov