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Welcome to the Information Technology Department

Welcome to the Information Technology Department

 
The IT Department supports initiatives that utilize information technology to facilitate the Town's mission of public service. The Department's focus is to provide easy access to secure, reliable, and timely data. The Department is committed to retaining quality staff, investigating new technologies, and collaborating with other departments to provide effective technical solutions.
The IT Department supports initiatives that utilize information technology to facilitate the Town's mission of public service. The Department's focus is to provide easy access to secure, reliable, and timely data. The Department is committed to retaining quality staff, investigating new technologies, and collaborating with other departments to provide effective technical solutions.
 

Addison Service Center | 16801 Westgrove Drive | Addison, TX | 75001 | T 972- 450-2800 | F 972-450-2834

Program Description
Our primary responsibilities are to:

  • Manage the Town's fast Ethernet network and Public Safety computer systems;
  • Monitor and direct the growth and performance of both hardware and software;
  • Coordinate with departments concerning information services and compile data for long and short-term projects as requested by departments;
  • Consult with departments regarding computer purchases;
  • Evaluate, recommend, and implement emerging technology;
  • Provide training and technical assistance on software applications;
  • And develop and implement guidelines for:
    • Hardware/software standardization
    • Anti- Virus/Spam/Spyware/Phishy  prevention/detection
    • Compliance 
    • Network Security & Management 
    • Software licenses
    • Education/Training
    • Hardware/software registration
    • Internet access
    • E-mail access
    • Firewall configuration
    • Backup procedures
    • Disaster recovery planning

Click on any of the following links for specific information
SANS Information Security Reading Room
NAI.com Virus Hoax Listings 
Microsoft Security
Mail Abuse Prevention System

Contact us

Hamid KhaleghipourDirector972-450-2868Hamid Khaleghipour

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