Welcome to Addison,
Text Size: Use Small Fonts Use Large Fonts

How can I help?

Sewer Problems
The city maintains the sewerage segment from the tap to the main system

  • If there is a property line clean-out at the easement or behind the curb, the city will attempt to unstop the clog
  • It is the customer's responsibility to install and maintain the clean-out on the customer side of the sewer main

Please Don't:

  • Pour household grease into sinks, garbage disposal, or other drains. This is one of the major contributors to sewer stoppages.
  • Flush diapers, sanitary napkins, newspapers, soiled rags, or paper towels down toilets
  • Allow hair into drains of showers, bath tubs, and wash basins as it will clog traps and drains

Please Do:

  • Clean vents leading from toilets annually.  Vents are located on the roof and are identifiable by a 2-inch pipe. Failure to clean vents may result in stoppages, causing dangerous sewer line gases to back up into your residence.
  • Scrape grease and food residue from dishes and pans into a garbage bag before placing into your dishwasher or sink. This will reduce grease build-up in the sewer lines.
  • Unclog drains naturally.   Pour 1/4 cup of baking soda down the drain followed by 1/2 cup of white vinegar. Follow a few minutes later with boiling water. Pour boiling water down the drains weekly to prevent clogs.
  • Clean lint filter in washing machine after each use.  Put lint into a garbage bag to avoid the discharge of lint into the sewer line. 
  • Make sure your lateral clean-out cap is in good working condition. If you are uncertain about your clean-out cap. Have a plumber inspect it. 

Prohibited Wastes
There are certain prohibited wastes that should not be discharged under any circumstances, regardless of your pretreatment classification. They are:

  • Flammable, reactive, explosive, corrosive, or radioactive substances
  • Noxious or malodorous materials
  • Medical or infectious wastes 
  • Solid or viscous materials which could cause obstruction to the flow or operation  of the treatment plants 
  • Toxic substances 
  • Non-biodegradable oils 
  • Pollutants which result in the emission of hazardous gases

Go to Household Hazardous Waste Program to learn how you can dispose of these materials.

Online Services

Departments